Sam Tell

Objective

Despite its long-standing reputation in the industry, Sam Tell's online presence was lagging. Its website, a critical touchpoint for customers and partners, felt more like a relic from the past.

Users were often left grappling with cumbersome navigation, outdated visuals characterized by drab colors and harsh fonts, and an overall experience that didn’t mirror the company’s excellence. Additionally, for a powerhouse in restaurant supplies, its digital visibility in the buzzing NYC market was not up to par. Searches for restaurant supplies in NYC overlooked Sam Tell entirely—a missed opportunity in a key market.

The Solution
Understanding the gravity of the challenge and potential impact of the solutions, Hypha HubSpot Development dived right in. In collaboration with Sam Tell, we embarked on a transformative journey:

• Brand Refresh With Precision: Hypha immediately implemented a design overhaul of the site, breathing new life into the Sam Tell brand. This involved updating its logo to a more contemporary look and selecting vibrant colors that reflect its energy and passion.
• Revolutionizing the Product Catalog: One of the project's monumental tasks was redesigning Sam Tell's online catalog. It wasn't just about a facelift—this was about creating an intuitive, user-friendly platform. With thousands of restaurant supply items, its new catalog was structured and optimized—ensuring customers could find products effortlessly. This task, while herculean, was pivotal and provided the online browsing experience that Sam Tell's diverse clientele deserved.
• Website Overhaul: The redesign was not just about revamping its aesthetics, but purposely echoing what Sam Tell stands for: Designing, Building, and Supplying. Each section, page, and feature was curated to provide visitors with a seamless experience and guide them through Sam Tell's offerings.
• Search Engine Optimization & Organic Traffic Growth: Recognizing the lack of a foothold in the NYC market, Hypha strategized a robust—and strategically localized—SEO plan. 
• Improved Conversion Rates: With  heightened online visibility, the website started converting more effectively. 
• Content Enrichment: The site was further enhanced with tailored content, from in-depth articles discussing industry trends to spotlights on specific high-demand supplies. Each piece was crafted with restaurant owners, chefs, and industry aficionados in mind—positioning Sam Tell as an industry thought leader.
• Honoring Legacy With Modernity: Throughout the redesign process, there was a conscious effort to interlace Sam Tell’s rich heritage with the new digital era. The outcome is a blend of tradition and modernity—presenting a brand rooted in history but geared for the future.