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As someone who has utilized HubSpot for years, both as an employee and now member of a partner agency, I know just how powerful and versatile the platform can be for marketing, sales, and service teams. With so many features and functions, however, it’s natural to have questions or encounter issues from time to time.
So whether you’re a new user or seasoned pro, here are several of the most useful HubSpot resources to help you maximize the amazing capabilities of this incredible platform.
HubSpot Academy
This is HubSpot’s free, online training division providing courses and certifications on a variety of topics related to inbound marketing, sales, email, software development, and customer service. Whether you’re just getting started with the platform or looking to deepen your knowledge, there are instructional videos and tutorials to help. The courses and certifications are self-paced and can be accessed at any time, making it easy to fit them into your schedule. Popular segments include “Inbound Marketing Certification,” “Email Marketing,” and “Developing a Social Media Strategy.”
HubSpot Community
This is an online forum where users, employees, and enthusiasts can connect, ask questions, and share advice and best practices. With more than 200,000 members, the community is a valuable resource for getting answers to your questions, learning from others, and staying up to date on everything HubSpot. Search for topics or questions relevant to your needs, or post inquiries and receive feedback from other users. It’s also a great place to network and build relationships with industry peers.
HubSpot Support
If you’re encountering problems or have specific technical questions, the HubSpot Support team is available to help. With a paid HubSpot account, you can access it via email, phone, or chat, with assistance available 24/7. It’s staffed by some of the most skilled HubSpotters around, so don’t hesitate to reach out! Additionally, HubSpot offers a searchable knowledge base with helpful articles and guides for troubleshooting and learning more about using the platform.
HubSpot Blogs & Documentation
HubSpot offers a variety of blogs and documentation that can help you stay informed about the latest features and best practices. The HubSpot Blog covers a range of topics related to inbound marketing, sales, and services, and provides insights and advice from experts and industry leaders. Additionally, HubSpot Help Center provides valuable articles and user guides on a variety of topics, from getting started to using specific features and tools.
HubSpot Status Page
This is one of the most important resources for users, providing live updates on internal technical issues and outages regarding anything from email deliverability to login/authentication. Subscribe to receive email notifications and/or text messages when these are reported or resolved.
HubSpot is a robust platform with numerous features and functions that can help businesses grow and succeed. However, it’s natural to have questions or encounter issues from time to time. That’s why the above resources can be so incredibly useful.
We encourage you to take advantage of these and become a HubSpot power user!
